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City of Winnipeg

Winnipeg Transit

Trip Priority System

Handi-Transit uses a trip priority system to schedule transportation for our customers.

All trips, regardless of when they are booked, are provided based on the following priorities:

Priority 1:

  • Work – Paid full time employment
  • Medical – Dialysis, Chiropractor, Podiatrist, Medical Doctor or Dentist appointment
  • Education – Post Secondary- Certificate, Diploma, Degree
  • Therapy – Administered / As prescribed by a Medical Professional (medical doctor, occupational therapist, physiotherapist, nurse, chiropractor)
  • Transportation Terminal – Airport / Bus depot

Priority 2:

  • Essential Shopping – Groceries, prescriptions
  • Support Groups
  • Self Development Courses
  • Personal Business – Bank, Legal Services
  • Advance Ticket Events
  • Religious Services
  • Other Prescribed Therapy / Non-Administered
  • Volunteer

Priority 3:

  • Recreational Activity – Swimming, Bowling, Park Outing, Bingo, Movie, etc.
  • Grooming – Hair care, Manicure/Pedicure, etc.
  • Dining Out
  • Shopping – Non-Essential
  • All other

The trip priority system has been reviewed and modified based on recommendations from Handi-Transit’s Policy Advisory Committee (PAC).

The PAC is comprised of Handi-Transit users and representatives from organizations working on behalf of persons with disabilities. PAC’s mandate is to review and provide input/advice to the Standing Policy Committee on Infrastructure Renewal and Public Works on service policies and accessibility issues pertaining to public transportation for persons with physical disabilities.