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Winnipeg Transit

WINNpass

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People getting on a bus at a rapid transit station, text reads WINNpass The new low income transit program for eligible families in the City of Winnipeg

What is the WINNpass?

The WINNpass program provides individuals with low income the opportunity to purchase adult monthly transit passes at a reduced rate.

Starting May 1, 2020, eligible adults can apply for a WINNpass.

The program will be phased in over three years, with the adult pass priced as follows:

May 2020 – March 2021 30 per cent discount from an adult monthly pass
April 2021 – March 2022 40 per cent discount from an adult monthly pass
April 2022 and ongoing thereafter 50 per cent discount from an adult monthly pass

WINNpass eligibility

If you are a Winnipeg resident between the ages of 18 and 64, you may qualify for the WINNpass program if you meet one of the following criteria:

  • You are receiving Employment Income Assistance.
  • You are a new permanent resident or a refugee who has been in Canada for less than a year and have not yet filed a tax return.
  • You are a part of a household with income less than the Low Income Cut Off (amounts listed below.)
Number of people in household Total income
1 $26,426
2 $32,899
3 $40,445
4 $49,106
5 $55,695
6 $62,814
7 $69,935

If your application is approved, other adult members of your household — such as a partner or spouse — may be eligible for the discount.

A household includes every one of all ages who live in the same dwelling and are related by blood, marriage, common-law union, adoption or a foster relationship.

Individuals who receive a monthly pass transportation subsidy through Employment and Income Assistance or have a U-Pass are not eligible for the WINNpass program.

Applying for a WINNpass

You can fill out and submit your application for the WINNpass online.

You can also fill out a printable application form to leave at any Winnipeg Transit Customer Service Centre.

Paper applications can also be mailed, to the following address:

WINNpass, Winnipeg Transit Service Centre
Main Floor, 510 Main Street
R3B 1B9

Applications can also be faxed, to 204-986-3245.

Application forms can also be picked up at Transit Service Centres.

More detailed instructions for how to fill out your application are available.

Picking up your WINNpass peggo card

You will receive a letter indicating whether you are approved for the program or not. If you are approved for the program, you need to bring your acceptance letter and proof of identity for all of the adult members in your household that require a card that confirms you live in the City of Winnipeg to any Transit Customer Service Centre, where you will be able to pick up your WINNpass peggo card.

Cards are active for one year from the program acceptance date and are subject to a $5 card fee. They are non-transferable and must not be sold or shared.

Loading your monthly pass

The WINNpass monthly adult pass can be purchased online or at any location that sells Winnipeg Transit peggo products, including Winnipeg Transit Customer Service Centres and peggo retailers.

Note: The WINNpass monthly adult pass is the only Transit product that can be loaded on a WINNpass peggo card, and you cannot load a WINNpass monthly adult pass on any other peggo card.

WINNpass FAQ

Q1: What is the WINNpass program?

A: The WINNpass is a new program from the City of Winnipeg that provides eligible individuals or families the opportunity to purchase full-fare monthly transit passes at a reduced rate.

Q2: Who is eligible for the WINNpass program?

A: Winnipeg residents between the ages of 18 and 64 who meet one of the following criteria may qualify for the WINNpass program:

  • You are part of a household with income less than the Low Income Cut Off (LICO)
  • You are receiving Employment Income Assistance
  • You are a new permanent resident or a refugee who has been in Canada for less than a year and has not yet filed a tax return.

If your application is approved, other adult household members may also be eligible for the discount, such as the partner or spouse of the applicant.

Q3: What is the definition of a household?

A: A household refers to a single person or a group of two or more persons who live in the same dwelling and are related to each other by blood, marriage, common-law union, adoption or a foster relationship.

Q4: Can Winnipeg Transit Plus users use a WINNpass?

A: Yes. As a parallel service, all eligible Transit Plus customers can apply for the WINNPass and can use it on Transit Plus once approved for the program.
Once approved Transit Plus customers can purchase a WINNPass by calling the Transit Plus contact centre at 204-986-5722.

Q5: How much of a discount will I receive with WINNPass?

A: Starting in May 2020, eligible WINNpass customers can save 30 per cent on the cost of a full fare monthly pass. This discount level will increase to 40 per cent on April 1, 2021 and 50 per cent on April 1, 2022.

Q6: Where can I get an application?

A: Printable WINNpass application forms are available online or you can pick a paper form up at any Transit Customer Service Centre location.

You can also fill out an electronic application and submit online.

Q7: Where can I submit my application?

A: Completed applications can be dropped off at one of our Transit Customer Service Centres; be submitted through our online portal or mailed to WINNpass, Winnipeg Transit Service Centre, Main Floor, 510 Main Street, R3B 1B9; or faxed to 204-986-3245.

Q8: Is there a difference between the WINNpass peggo card and other peggo cards?

A: The WINNpass peggo card looks identical to other peggo fare cards but only the WINNpass peggo card may be used to purchase a reduced monthly pass.

Q9: How do I know if I have been approved?

A: You will receive a letter in the mail or by email, based on the information you provided on your application, advising you of your status.

Q10: How do I pick-up my WINNpass peggo card?

A: If approved, you will need to bring your acceptance letter/email and proof of identity confirming you are a resident of Winnipeg to one of the Transit Customer Service Centres to pick up your WINNpass.

Cards are active for one year from the program acceptance date and are subject to a $5 card fee. They are non-transferable and must not be sold or shared.

Q11: Why can’t I load the WINNpass monthly pass on my existing peggo card?

A: Peggo cards are only able to accept one fare category. For this reason, reduced monthly passes (WINNpass) can only be loaded onto WINNpass cards.

Q12: Where can I load a reduced monthly bus pass on my WINNpass peggo card?

A: Once you have your WINNpass a reduced monthly passes can be purchased online or at any peggo sales location.

Q13: My card has stopped working, was misplaced or stolen. How do I get a replacement?

A: If you are having problems with your peggo card please visit the About peggo page or call 311.