COVID-19: City of Winnipeg response and latest updates on City facilities and services
COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux
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City of Winnipeg

Winnipeg Transit

Accessible Transit

Accessible Features

Winnipeg Transit continues to work hard to improve accessibility for passengers, with a fleet that has been 100 per cent low floor easy access since 2017.

An Audible Next Stop Announcer, or NSA, on every bus announces the next stop as the bus travels down the road. At the same time the audible announcement is made, the name of the stop appears on a digital display located near the front of the bus.

The system, in place since 2009, informs passengers of upcoming stops and is particularly helpful to passengers traveling to areas they are not familiar with, passengers traveling at night when street signs and landmarks are not as visible, as well as passengers with visual impairments or hearing impairments.

Traveling With Mobility Aids

In consideration of all passengers and to stay on schedule, it’s important to board, secure your wheelchair or scooter and exit the bus as quickly as possible.

Boarding an Easy Access Bus

If you use a wheelchair or scooter:

  • Let the operator know if you need the ramp lowered
  • Position yourself four or five feet away from the bus to allow clearance for the ramp
  • Tell the operator your destination when you pay your fare
  • Proceed to the seats directly behind the front wheel wells (The three-seat bench will balance itself when lifted halfway to allow you to change your hand position if you need to in order to lift the seat to its locked position.)
  • Turn to face the front of the bus, then back into position.
  • Apply your brakes and use at least one of the securement options available (lap belt, wheel-lock system, restraint system or wheelchair restraint belts) before the bus moves
  • Tell the operator when you are secured

Securing Your Wheelchair or Scooter (Securement)

In addition to the wheelchair or scooter brake being applied, you will be required to use at least one of the securement devices provided:

1. Most buses are equipped with a wheel-lock system for manual wheelchairs. This device is accessed by flipping up the first forward facing seat and the nearest aisle-facing seat at the front of the bus.

This system is automatically activated when you back firmly to the wheel-lock space after aligning your outside wheel with the wheel lock clamp.

To release the lock, depending on the model, you will:

  • move the black handle near the wheel lock up, down, sideways or
  • press the button on the flip up seat.

Note: scooters and electric wheelchairs cannot be secured with the wheel-lock clamp.

Wheel Lock

2. Other buses are equipped with a rear-facing securement system.

To fully secure your wheelchair you must position the rear of your assistive device against the upright pad. A self-locking belt that is located under the front aisle-facing seat of the bus must then be attached to the right arm rest, similar to a seat belt.
Note: If you experience any difficulty unclipping the belt, a secondary release lever can be found at the bottom of the restraint housing .

3. Transit is also testing out two other types of securement systems: an automated rear-facing securement system and a j-hook system that secures to the frame of your wheelchair. Operators can provide instruction if you need assistance securing and releasing your wheelchair with these devices, upon request.

4. If not using the wheel lock on these buses, you are required to use a lap-type seat belt, or on buses equipped with wheel locks, the red wheelchair restraint belts located in the securement area. These red belts are to be attached to the frame of your wheelchair to prevent it from moving while the bus is in motion.

Wheelchair Restraint Belts
closeup of the rear wheels on a wheelchair that has been secured with red restraint belts, clipped to the frame

Exiting an Easy Access Bus

Follow these simple tips when exiting an Easy Access bus:

  1. When ringing the bell for your stop use the stop request bell on the edge of the flipped-up seat rather than the pull cord. On most buses, this push button informs the operator that a mobility device is getting off at the next stop. This will trigger the operator to kneel the bus and lower the ramp when the bus comes to a stop.
  2. Remain secured until the bus comes to a full stop.
  3. Release all securement devices.
  4. Wait until all other passengers have exited before approaching the ramp.

Easy Access Bus Features

Easy Access buses offer many special features to make travel more convenient for persons with mobility problems:

Kneeling Buses

All Easy Access low floor Transit buses kneel to within four inches of standard curb height. This feature allows for near level boardings and eliminates the traditionally large first step up as you enter the bus. Kneeling buses can be identified by this sticker which is located near the front door.

Kneeling bus identification sticker

Easy Access bus kneeling next to curb

Electric Flip Down Ramp

The electric ramp is controlled by the driver and is lowered to allow level boarding for people with mobility devices. The ramp takes roughly 30 seconds to lower and extends three feet out from the side of the bus. All ramps have a grip tape surface to prevent slipping in wet and snowy conditions.

Electric ramp fully deployed

If you need use of the ramp or require the kneeling feature to board, please wait until all other passengers have boarded

Wheelchair Accessible Seating

Priority seating with seats up

The seats located directly behind the front wheel well are designated for wheelchairs and scooters. Easy Access Low Floor buses can accommodate two wheelchairs or two scooters.

  • To flip up the seat, lift anywhere along the seat. (note that the three-seat bench will balance when lifted halfway to allow passengers to readjust their hand position to allow them to properly secure the seat)
  • Turn to face the front of the bus, then back into position, aligning your outside wheel with the wheel-lock clamp.
  • To request a stop while secured push the stop button located by your left hand.
  • Wait until the bus has come to a complete stop before removing the locking device and proceeding to the exit.

Push button to request next stop