Site Accessibility Information Access Key 1 to Skip to Top Navigation Access Key 2 to Skip to the Three One One link Access Key 3 to Skip to City of Winnipeg Main Menu Access Key 4 to Skip to Left Navigation Menu Access Key 5 to Skip to Content area Access Key 6 to Skip to Right Sidebar content area Access Key 7 to Skip to Footer Links
City of Winnipeg
   
COVID-19: City of Winnipeg response and latest updates on City facilities and services
COVID-19 : Mesures prises par la Ville de Winnipeg et dernières nouvelles sur les installations et services municipaux

Winnipeg Transit

Lost and Found

Winnipeg Transit Customer Service Centres have reopened with precautionary measures put in place to help prevent the spread of COVID-19. Customers are required to wear masks at all times (effective August 29, 2020), keep a distance from others and to line up according to signage posted at each location. A limited number of face masks are currently available at public City-operated facilities where masks are required. All locations will be sanitized regularly during business hours.

When visiting Customer Service Centres, in addition to keeping a distance from others and lining up as directed, all customers are asked to follow social distancing measures including:

  • Practice good hand hygiene by washing your hands regularly and refraining from touching your face.
  • Wear a non-medical mask that covers your nose, mouth and chin at all times.
  • Be kind to others who may not be able to wear a non-medical mask.
  • If you are sick; follow advice to isolate and do not take transit or visit other transit facilities.

Customers are reminded they can renew and load their peggo cards by visiting one of our partner agencies, online, or by contacting 311.

Visit the COVID-19 website for a comprehensive listing of service impacts.

Did you lose or find an item on Winnipeg Transit property? If so, call or visit our Lost Property Office. Be prepared to provide the following information:

  • Brief description of the item you have lost or found
  • Route number traveled
  • Time of day traveled

Lost Property Office Information

Telephone Number: 311

Location:

Winnipeg Transit’s Downtown Service Centre and Lost and Found is located in the South West Concourse, under Portage and Main.

Lost and Found Office Hours:
9:00 am to 4:30 pm (Mon-Fri)

Downtown Service Centre Hours:
8:30 am to 4:30 pm (Mon-Fri)